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How mega337 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we protect it.

Account data protectionWallet data — DANA, OVO, GoPayCookie controlsData access requestsIndonesia-region scope
mega337 How mega337 Handles Your Personal Data
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold on your account, contact our support team through any of the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe. Include your registered email or mobile number so we can verify your identity before making any changes.

Live Chat Reach our team directly from the mega337 lobby. Use live chat to raise a data access or correction request and get a written response on record.
Email Support Send your privacy request to our support email address. Include your account mobile number and the specific data you want to access, correct or remove.
Account Settings Some data updates — like your registered mobile number or linked e-wallet — can be changed directly inside your account settings without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency around your data are not optional features for us — they are part of how the account flow works. Here is how we handle the four areas that matter most to you as an account holder in Indonesia.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which lobby sections get used most. You can adjust cookie preferences via your browser settings at any time.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. We flag unusual IP changes and lock the account pending your re-verification by SMS or email.

Data Retention

We keep your account data while your account remains active. After closure, we retain records only for the period required under applicable law, then securely delete or anonymise them.

Your Access Rights

You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Contact support with your account details to start the process.

Common Questions About Your Data on mega337

These are the questions we hear most from account holders in Indonesia about how their personal data is collected, stored and managed. If your question is not here, reach out via live chat or email.

We collect your name, email address, mobile number and the e-wallet identifier you use — DANA, OVO or GoPay. We also record device and session data to secure your account access.

No. We only record transaction references, amounts and timestamps from your wallet payments. Your PIN and full wallet credentials stay inside your e-wallet app and are never passed to us.

We share limited transaction data with the payment processors behind DANA, OVO and GoPay only to complete your deposits and withdrawals. We do not sell your data to any third party.

Contact our support team via live chat or email, include your registered mobile number, and ask for a data export. We will verify your identity first, then provide what we hold on your account.

Yes, you can request deletion. Where no legal retention obligation applies — such as for transaction records required under applicable law — we will securely delete or anonymise your data after account closure.

Session cookies keep you logged in; analytics cookies show us how the lobby is used. You can disable non-essential cookies in your browser settings. Session cookies are needed for the account to function correctly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.